Privacy Policy

1. Introduction & Community Commitment

Swarnkar Network is a dedicated digital platform created exclusively for the Maidh Kshatriya Swarnkar Samaj. We hold the privacy, dignity, and cultural values of our community members in the highest regard.

This Privacy Policy describes our policies regarding the collection, use, verification, and disclosure of your information when you use the Swarnkar Network mobile application and website (collectively, the "Platform"). Swarnkar Network never sells, rents, or commercializes community member data to third-party advertisers, data brokers, or external corporate entities.

2. Information We Collect

To preserve community trust, prevent unauthorized entry, and provide verified samaj services, we collect the following categories of information:

• Identity & Profile Data: Full name, verified mobile number, email address, profile photograph, city, and native town/paternal village.
• Gotra & Lineage Information: Self-declared and committee-verified Gotra (from among the 84 authentic Gotras), Kuldevi shrine affiliation, and optional 4-generation family ancestral tree details.
• Matrimony Data (Optional): Date of birth, education, profession, height, horoscope details (Kundali/Rashi), family background, and preferred partner criteria.
• Business & Trade Details (Vyapar Hub): Business name, hallmark 916 / jewelry specialty, workshop address, contact details, and catalog photos.
• Emergency & Seva Preferences: Voluntary blood group registration for the Samaj Emergency Blood Helpline.

3. How Your Information Is Used

We use your information strictly to deliver, protect, and enhance services built for the samaj:

• To verify authentic community membership through local city sabhas and committee leaders.
• To enable search and connectivity across the 84 Gotra directory and regional family chapters.
• To facilitate sacred matchmaking with strict gotra compatibility verification.
• To send life-saving notifications during urgent blood requirements or medical emergencies within your city radius.
• To publish digital editions of Samaj Patrika, community obituaries (shok sandesh), wedding announcements, and festival gatherings.

4. Gotra & Matrimony Privacy Controls

Matrimonial matchmaking and family lineage records are sensitive cultural matters. We implement tiered privacy protections:

• Strict Same-Gotra Filtering: The matrimonial engine automatically respects traditional gotra exogamy guidelines and prevents forbidden matches.
• Parent-Managed Visibility: Families can set profiles to "Parent Managed", requiring explicit consent before sharing phone numbers or horoscope documents.
• Photo Watermarking: Profile photos in matrimonial listings are watermarked with the viewer's ID to prevent unauthorized screenshots or downloads.

5. Emergency Blood Helpline & Directory Sharing

When you register as a voluntary blood donor in the Samaj Directory, your contact number and blood group are indexed for life-saving emergencies. Emergency alerts are broadcasted exclusively to verified donors within the relevant district.

You can toggle your donor availability or change your status to "Inactive / Busy" at any time in your app profile settings.

6. Zero Third-Party Monetization

We do NOT sell, license, or exchange member data with external marketing companies. Information is shared only in the following limited circumstances:

• With Other Verified Members: Consistent with your chosen privacy settings (e.g. public directory listing vs. private connection).
• Authorized City Sabha Administrators: For physical roster validation, annual general meetings, and identity verification.
• Legal Compliance: When strictly required by applicable Indian law or court subpoena.

7. Security & Data Retention

We implement bank-grade encryption (TLS 1.3 in transit and AES-256 at rest) on all user data, phone numbers, and matrimonial profiles. Our databases are hosted in secure Indian data centers adhering to ISO 27001 standards.

We retain your profile data as long as your account remains active. If you choose to close your account, your personal details, photos, and family tree branches will be permanently scrubbed or anonymized within 30 days.

8. Your Rights & Data Controls

Every member of the Swarnkar Network has full sovereignty over their personal data:

• Right to Access & Portability: Request a complete digital copy of your profile and family tree.
• Right to Rectification: Update or correct your Gotra, phone number, city, or matrimonial records.
• Right to Erasure: Delete your account and all associated media from our platform.
• Privacy Toggles: Choose whether your contact number is visible to all verified members, only connected families, or committee heads.

9. Child Safety & Protection Standards (CSAE / CSAM Policy)

Swarnkar Network is committed to maintaining a safe, secure, and respectful digital space for all community members, families, and youth. We adhere to a strict zero-tolerance policy against any form of child abuse, endangerment, or exploitation.

• Zero Tolerance for CSAE & CSAM: We strictly prohibit the generation, posting, storage, sharing, or facilitation of Child Sexual Abuse Material (CSAM) and Child Sexual Abuse and Exploitation (CSAE).
• Content Moderation & Enforcement: All user-generated content, media, and profile uploads are subject to automated screening and human review. Any account found uploading or transmitting prohibited child-related content will be permanently banned and removed immediately without prior warning.
• In-App & Direct Reporting: Users can flag and report inappropriate content directly within the application using the "Report" feature available on posts and profiles, or by emailing our safety team directly at connect@swarnkarnetwork.in with the subject line "Child Safety Concern".
• Law Enforcement & Regulatory Cooperation: Swarnkar Network actively cooperates with law enforcement authorities, cyber crime departments, and relevant child protection organizations (including NCMEC and national cyber crime reporting bodies) to report and assist in the prosecution of violations.

10. Grievance Officer & Contact

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the details of our Grievance Redressal Officer are as follows: